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Current Career Opportunities
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| Job Name | Job Description |
|---|---|
| Card (VISA) Specialist (Full time, Rockville) | We have an exciting opportunity for an individual to be responsible for the issuance (new and renewal) and maintenance of Visa credit cards, Visa check cards, ATM cards and conduct research.
Requirements:
Located just 2 blocks from the Metro (Red Line), MCT was voted a 2007 “Excellent Place to Work” by the Alliance for Workplace Excellence. |
| Computer Operator (Full time, Rockville) | We have an exciting opportunity for an individual to join the Network Services Team. The primary focus of this individual will be to perform the required batch processing for the credit union’s core processing system based on our daily, monthly, quarterly, and yearly policies and procedures. This position is responsible for all batch processing, report distribution, peripherals, interrelated system maintenance and uptime, and ongoing development of our processes and procedures.
Requirements:
Located just 2 blocks from the Metro (Red Line), MCT was voted a 2007 “Excellent Place to Work” by the Alliance for Workplace Excellence. |
| In School Branch Manager (Full time, Rockville) |
We have an exciting opportunity for an individual to demonstrate good business acumen, the ability to interface well with students, teachers and school personnel, and the ability to apply innovation and creativity to the ongoing development of the In School Branch program. This position is responsible for motivating, coaching and developing students and teachers to ensure operational efficiency and optimal service delivery in the In School Branches, as well as to ensure that the ISB Program is well designed to meet the educational and experiential needs of the end users. Requirements: • Bachelors Degree or equivalent experience required. Located just 2 blocks from the Metro (Red Line), MCT was voted a 2007 “Excellent Place to Work” by the Alliance for Workplace Excellence. |
| Network Administrator | We have an exciting opportunity for an individual to provide tier two support for all IT network operations and for network configuration projects. Duties will include assisting the help desk with desktop related support issues in a timely manner. The Network Administrator will also be responsible for working with our Cisco network partners to configure and install all new and existing network equipment. Requirements: • Four Year college degree or higher required. CCNA certification is a plus.
Located just 2 blocks from the Metro (Red Line), MCT was voted a 2007 “Excellent Place to Work” by the Alliance for Workplace Excellence. |
| Business Development - School Coordinator | We have an exciting opportunity for an individual to conduct outbound sales and business development activities targeted at increasing MCT's membership base and penetration within the education industry (including Montgomery County Public Schools and its affiliated unions, other schools, early childhood centers, and more). This position is also responsible for community outreach and public relations.
Located just 2 blocks from the Metro (Red Line), MCT was voted a 2007 “Excellent Place to Work” by the Alliance for Workplace Excellence.
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| Asst. Branch Managers (Full time, Cherry Hill & Middlebrook) | We have exciting opportunities for individuals to support branch managers by overseeing the efficient operation of the branch and ensuring all operational functions are completely and properly performed by staff while conveying a feeling of trust, service, security and satisfaction to members and staff. The assistant managers must be proficient to oversee the teller and MSR functions, and ATM and vault balancing. The individuals also coach, develop, and lead the branch team to ensure optimal service delivery. Through innovation, creative thinking, and a drive for results, the individuals look for ways to streamline and improve processes to facilitate the continued growth of the credit union.
Located just 2 blocks from the Metro (Red Line), MCT was voted a 2007 “Excellent Place to Work” by the Alliance for Workplace Excellence.
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| Collections Associate (Full time, Rockville) | We have an exciting opportunity for a dynamic, self-motivated professional to work with a team that values leadership, innovation and excellence. MCT Federal Credit Union is looking for an experienced Collections Associate to join our Finance team. Incumbents are responsible for processing and collecting delinquent consumer loans. This is a high volume, telephone production environment that requires tactful, persuasive interpersonal communication skills and organizational skills.
Located just 2 blocks from the Metro (Red Line), MCT was voted a 2007 “Excellent Place to Work” by the Alliance for Workplace Excellence. |
| Help Desk Administrator (Full time, Rockville) | We have an exciting opportunity in our Information Technology group for a dynamic, seasoned professional to work with a team that values leadership, innovation and excellence. The Helpdesk Administrator responds to phone calls and E-mails from staff for technical support issues, assists staff with PC support issues in the course of day to day operations, facilitates the maintenance of server related software on existing systems and performs basic project management and documentation tasks.
Knowledge of Linux and Unix administration is a plus. MCSE, A+ certifications preferred. Outstanding written and oral communications skills, a patient demeanor and exceptional customer service focus is a must. |
| Vice President of Organizational Development (Full time, Rockville) | Our organization is seeking a dynamic Vice President of Organizational Development with proven leadership skills and experience in human resources, learning and development, culture and organizational development, and talent acquisition. This position reports directly to the President/CEO and is responsible for fostering the development A Bachelor’s degree in human resources, organizational development, industrial psychology or related field and ten years of hands on management experience in human resources, learning and development, and talent acquisition is required. Master’s degree preferred. Experience leading organizational development, building a vision, and executing the strategy. Strong written and verbal communication skills are essential.
Located just 2 blocks from the Metro (Red Line), MCT was voted a 2007 “Excellent Place to Work” by the Alliance for Workplace Excellence. |
| Call Center Agent (Full time, Rockville) | Get more with your employer! MCT Federal Credit Union has a rewarding opportunity for a highly service oriented Call Center agent on our Retail Delivery Team. Our team values leadership, innovation and excellence in customer service. The Call Center agent should be passionate about empowering members to achieve their financial goals. The Call Center agent is responsible for promoting credit union products and services while enhancing the relationship between the Credit Union and members. The right candidate should possess extensive product knowledge, analytical and problem solving skills and the ability to investigate and resolve a wide variety of call center related issues and requests. This position requires excellent written and verbal communication, time management and phone etiquette skills. Experience in a bi-lingual call center environment and fluency in Spanish is highly desirable.
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| Credit Card Services Manager (Full time, Rockville) | We have an exciting opportunity in our Card Services Department for a dynamic, seasoned professional to lead the day-to-day functions of our ATM and plastic card operation, as the Manager of Card Services. This position is charged with overseeing all credit and ATM/Debit functions including loss prevention. This individual will oversee a department of 4 and report directly to the Vice President of Operations. This position is responsible for the implementation of new products, work efficiencies, vendor relationships, and compliance with federal and regulatory agencies. This position also plays a critical role processing frauds and disputes, as well as loss prevention. Experience managing others is desired, but not required. If you have experience issuing cards and want to be part of a team that values leadership, innovation and excellence, then this position may be for you!
Requirements: • Bachelors degree or equivalent work experience and training. Located just 2 blocks from the Metro (Red Line), MCT was voted a 2007 “Excellent Place to Work” by the Alliance for Workplace Excellence. |
| Web Designer (Full time, Rockville) | Get more from your employer! MCT’s marketing department produces award winning print design, and we’re looking to extend this level of excellence to our digital media production. We’re looking for a dynamic, seasoned professional to work with a team that values leadership, innovation, and excellence. The successful candidate must have a great deal of initiative, a drive for excellence, and the ability to collaborate with the team to constantly improve processes and procedures. The Web Designer is responsible for designing the website and intranet and overseeing the organization’s e-commerce product line including online banking applications and online add-on products. The Web Designer works to maintain positive and beneficial relationships with all MCT staff and authorized business partners, ensuring that the individual business goals of MCT departments are supported. Requirements:
Please include links to websites you have worked on as well as a description of how you contributed to each site.
Located just 2 blocks from the Metro (Red Line), MCT was voted a 2007 “Excellent Place to Work” by the Alliance for Workplace Excellence. |
| Systems Administrator (Full time, Rockville) | We have an exciting opportunity in our information technology group for a dynamic, seasoned professional to work with a team that values leadership, innovation and excellence. The successful candidate must have a great deal of initiative, a drive for excellence, and the ability to collaborate with the team to constantly improve processes and procedures. It is the responsibility of the Systems Administrator to plan and develop employees for expertise, quality and compliance of network related services within the organization. Responsibilities include the development, implementation and support of the credit union’s LAN and WAN infrastructure, implementation and support of all credit union software and research and development of new hardware platforms and software applications. The right candidate should be able to exhibit excellent communication and project management skills and familiarity with system tools so as to be able to research and troubleshoot issues and provide solutions.
·A minimum of 2-5 years experience in managing within a multiple server environment ·B.S. in computer related field or equivalent work experience ·Experience utilizing Microsoft and UNIX operating systems and Cisco networking equipment ·Technical experience designing, planning and maintaining LAN and WAN systems ·Telecommunications experience is a plus |
| Learning & Development Professional (Full time, Rockville) | We have exciting opportunities for dynamic, self-motivated professionals to work with a team that values leadership, innovation and excellence. MCT Federal Credit Union is looking for experienced Learning & Development Officers to join our Organizational Development team. The incumbents must demonstrate effective problem solving, course design and facilitation skills. In addition, incumbents should have a passion for learning and the ability to empower others to seek knowledge and expertise for personal growth. Minimum three years experience in learning & development or five years experience in a financial institution is required. Demonstrated knowledge of curriculum design, adult learning theory, and technical training principles. Experience delivering presentations utilizing MS Office. Located just 2 blocks from the Metro (Red Line), MCT was voted an “Excellent Place to Work” for 2007 by the Alliance for Workplace Excellence. |
| Workforce Management Analyst (Full time, Rockville Call Center) | We have an exciting opportunity for an individual with passion, creativity and enthusiasm to drive and execute the Workforce Management Plan and operation for the credit union. The Workforce Analyst is responsible for the overall success of planning, analyzing, monitoring, and reporting key forecasting metrics. The Workforce Analyst will ensure all internal and external factors which impact the Contact Center volumes are identified, documented, reported upon and used to ensure service level expectations are met. The Workforce Analyst will have a firm understanding of organizational strategic objectives in order to maximize effectiveness and analyze and investigate opportunities, trends, and areas for improvement designed to optimize resources across the Contact Center and the entire Organization. The Workforce Analyst will also be responsible to provide in depth analysis and reporting mechanisms of and for all Contact Center related data. This position is a part of the Retail Delivery Team and works with Contact Center management and supervisors in supporting MCT’s vision, mission, and core values.
Located just 2 blocks from the Metro (Red Line), MCT was voted a 2007 “Excellent Place to Work” by the Alliance for Workplace Excellence.
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| Member Service Representative (Full time) | Get more with your employer! We're looking for qualified individuals responsible for delivering exceptional member service. This position sells and processes MCT's products and services to new and existing members to help members achieve their financial goals.
Located just 2 blocks from the Metro (Red Line), MCT was voted a 2007 “Excellent Place to Work” by the Alliance for Workplace Excellence. |

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